Call Tracking and Recording - Compatible Devices?

Modified on Fri, 20 Oct 2023 at 02:26 PM

CRATIO's Call Tracking app seamlessly syncs call recordings. It's compatible with Android phones that support call recording by default. 

After each call, CRATIO automatically accesses the recording folder on your device to sync the files.

However, please note that some phones lack built-in call recording, and on certain devices, the recording folder may not be accessible to other apps (e.g., some MI and Realme phones). In such cases, we won't be able to sync the recordings.

We've compiled a list of supported devices for your reference.

SamsungF23 5GInternal Storage - Call Recordings
SamsungM33Internal Storage - Call Recordings
SamsungA SeriesInternal Storage - Call Recordings
SamsungJ SeriesInternal Storage - Call Recordings
SamsungF12Internal Storage - Call Recordings
MIY SeriesInternal Storage - MIUI - Sound recorder - Calls_rec
VIVOV SeriesInternal Storage - Call Recordings
VIVOY2 SeriesInternal Storage - Music - Call Recordings
RealmeY SeriesInternal Storage - Recordings - Call Recordings
RealmeRealme NArzo10AInternal Storage - Recordings - Call Recordings
RedmiNote 9Internal Storage - MIUI - Sound recorder - Calls_rec
Redmi9AInternal Storage - MIUI - Sound recorder - Calls_rec
Redmi8AInternal Storage - MIUI - Sound recorder - Calls_rec
OppoA15sInternal Storage - Music - Call Recordings
IQOOZ3Internal Storage - Recordings - Call Recordings


If you believe your phone supports call recording and the files are accessible through the file manager but CRATIO isn't syncing them, please reach out to our support team at support@cratio.comProvide your device details and the recording path, and we'll assist you promptly.


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