Call Recording Feature - Mobile Prerequisites:
Below are the prerequisites for enabling the call recording synchronization feature on your mobile device.
Any Android device with:
- 4GB RAM or higher
- 64GB internal storage or more
- Android 10 OS or later
- Built-in call recording capability
- Support for accessing call recording files through Google File Manager.
Here are some of the compatible devices for your reference.
| Brand/Price | Model/Specs | Recording Path |
| Samsung (Approx Rs.6K) | Galaxy F04 (4 GB RAM, 64 GB Internal Storage) | Internal Storage - Call Recordings |
| Samsung (Approx Rs.8K) | Galaxy M04 (4 GB RAM, 64 GB Internal Storage) | Internal Storage - Call Recordings |
| Samsung (Approx Rs.10K) | Galaxy M13 (4 GB RAM, 64 GB Internal Storage) | Internal Storage - Call Recordings |
| Samsung (Approx Rs.10K) | Galaxy F13 (4 GB RAM, 64 GB Internal Storage) | Internal Storage - Call Recordings |
| Samsung (Approx Rs.12K) | Galaxy M14 (4 GB RAM, 64 GB Internal Storage) | Internal Storage - Call Recordings |
| Samsung (Approx Rs.12K) | Galaxy F14 (4 GB RAM, 64 GB Internal Storage) | Internal Storage - Call Recordings |
| Samsung (Approx Rs.13K) | Galaxy F15 (4 GB RAM, 64 GB Internal Storage) | Internal Storage - Call Recordings |
Note:
If you believe your phone supports call recording and the files are accessible through the file manager but CRATIO isn't syncing them, please reach out to our support team at support@cratio.com.
Provide your device details and the recording path, and we'll assist you promptly.
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