Call Recording - Compatible Devices?

Modified on Mon, 11 Mar at 4:14 PM

Call Recording Feature - Mobile Prerequisites:


Below are the prerequisites for enabling the call recording synchronization feature on your mobile device.


Any Android device with:

  • 4GB RAM or higher
  • 64GB internal storage or more
  • Android 10 OS or later
  • Built-in call recording capability
  • Support for accessing call recording files through Google File Manager.


Here are some of the compatible devices for your reference.

Brand/PriceModel/SpecsRecording Path
Samsung (Approx Rs.6K)
Galaxy F04 (4 GB RAM, 64 GB Internal Storage)Internal Storage - Call Recordings
Samsung (Approx Rs.8K)Galaxy M04 (4 GB RAM, 64 GB Internal Storage)Internal Storage - Call Recordings
Samsung (Approx Rs.10K)Galaxy M13 (4 GB RAM, 64 GB Internal Storage)Internal Storage - Call Recordings
Samsung (Approx Rs.10K)Galaxy F13 (4 GB RAM, 64 GB Internal Storage)Internal Storage - Call Recordings
Samsung (Approx Rs.12K)Galaxy M14 (4 GB RAM, 64 GB Internal Storage)Internal Storage - Call Recordings
Samsung (Approx Rs.12K)Galaxy F14 (4 GB RAM, 64 GB Internal Storage)Internal Storage - Call Recordings
Samsung (Approx Rs.13K)Galaxy F15 (4 GB RAM, 64 GB Internal Storage)Internal Storage - Call Recordings


Note:


If you believe your phone supports call recording and the files are accessible through the file manager but CRATIO isn't syncing them, please reach out to our support team at support@cratio.com


Provide your device details and the recording path, and we'll assist you promptly.


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