In the Entity portal on the side bar click on the Templates option to view the page.
In the Template page click on Add New Template button to create new Templates.
Fill an appropriate Template name basis on the business requirement in the Template Name column
In the Communication Type column select the type of communication from the following:
SMS
Call
In the Content Type select any of the following options:
Transactional
Promotional
Service Explicit
Service Implicit
Choose the "Consent Template ID". It's an optional field. If you don't have the consent template, register new consent template & associate here.
Choose "Content Category" which is suitable for your content
Default vale for "Template Type" will be "Text"
Choose the appropriate header for the content. Either you can choose one or multiple.
In the Content creation section, there are two options available. Select any of the option basis on the requirement of content creation.
Copy/Paste Message
Create New Message (Type)
In the Copy/Paste Message option, copy any message and create the required content for the Template.
In the Create New Message option, type the required content.
In the Create New Message Box type the required content and to add variables there are options available on the panel.
Press Submit button to confirm and send the request for approval by the Operator.
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