Content Template Registration with Jio

Modified on Wed, 20 Jan 2021 at 04:35 PM

1. Login to the Jio DLT portal.

2. Select Content Template Registration from the Template tab.

3. Content Template Registration screen will be displayed as depicted in the image below.

4. Select your message text route in Type of Communication dropdown list.

5. You need to select SMS in Template Type, create a Content Template name, choose Header from the list of previously approved Headers. Select the approved Consent ID and select your business category from the dropdown list.

As you can see in the image below, all the required fields have been filled up. Here, we have entered Service Explicit in the Type of Communication, SMS in Template Type, Offers in Content Template name, chosen the Header as CHKSMS, selected the Consent ID and entered Others as the business category.

Content Templates are mapped with Sender ID’s so if you’ve approved your content template with one sender id then you can only send that approved SMS from only one sender id.

6. Next, create the Template Content. You can add variables with {#var#}. Using {#var#} in the text message, you can change the variable part of the message and keep the remaining SMS text same for all users.

In the Template Content, you need to provide your actual SMS which you will be sending to your customers. Here, we have entered the content as “Today {#var#}, we have a special offer on {#var#}”. The first variable used in this template represents the date and the second variable denotes the product or service details. Thus, you can add multiple variables to denote the values that may change for different customers.


Important points related to variables

  • The variable format {#var#} is case-sensitive.

  • Variables are mandatory in Transactional and Service messages category.

  • Promotional message category can have fixed content as well as variable content.

  • There is no limit in the number of variables used in a message template.

  • Values such as amount, date, account number, OTP, codes, URL, customer names, transaction ID, etc. have to be replaced with variable.

7. After entering all the details in the Content Template Registration page, click on the Submit button.

It can take 3-7 working days for Content Template approval from Jio DLT after submitting your request

8. The details of your Content Templates submitted for approval can be viewed from the Content Template Details tab as shown in the image below. Templates requested, rejected, registered will be visible on the DLT platform. Also, you can search for a particular template in the search box and even check the templates of a specific time range from the date field.

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